Refund Policy
- **Scope**: This refund policy applies to all training services provided by Gorch Online Academy.
- **Refund Eligibility**: Refunds may be granted under the following circumstances:
– Cancellation by Client: If the client cancels their registration for training sessions within [7 days] of the scheduled start date, they may be eligible for a refund minus an administrative fee of [35% of total fee].
– Unsatisfactory Service: If the client is dissatisfied with the quality of the training services provided and notifies us within [7 days] of completing the training, they may request a refund. The request will be evaluated on a case-by-case basis.
- **Refund Process**: To request a refund, clients must contact us in writing at gorchhrservices@gmail.com. The request must include the reason for the refund and any supporting documentation.
- **Non-Refundable Items**: The following items are non-refundable:
– Any training sessions already conducted or attended by the client.
– Materials provided to the client as part of the training program.
- **Refund Amount**: Refunds, if approved, will be processed within [7 days] of approval. The amount refunded will be the original fee paid minus any applicable administrative fees or deductions.
- **Cancellation by Company**: In the event that [Gorch Online Academy] cancels a training session or course, clients will be notified promptly. Clients may choose between a full refund or rescheduling to another available session.
- **Policy Changes**: [Gorch Online Academy] reserves the right to modify or amend this refund policy at any time. Any changes will be effective immediately upon posting of the revised policy on our website.